These Terms govern access to and use of YumeWed by couples, customers, wedding professionals, associates and other users of the platform.
By accessing YumeWed, creating an account, submitting a requirement, purchasing a subscription, accepting a lead or using any YumeWed feature, you agree to these Terms.
These Terms & Conditions ("Terms") form an agreement between you and YumeWed in relation to your access to and use of the YumeWed website, installable web app, dashboards, lead-management tools, booking tools, invoice tools, communications and related services (collectively, the "Platform").
If you do not agree with these Terms, please do not use the Platform.
YumeWed is a wedding-services discovery, lead-management and business-support platform. It helps customers submit wedding requirements and connect with wedding professionals, and it provides professionals with tools such as profiles, lead management, booking workflows, notifications, subscriptions and invoicing.
Unless YumeWed expressly states otherwise for a particular service, wedding professionals listed on the Platform operate independently. YumeWed is not the employer, agent, partner or representative of a professional merely because that professional uses the Platform.
Customers must provide genuine wedding requirements and accurate contact, event, location, service and budget information. You agree not to submit false, duplicate, fraudulent or intentionally misleading enquiries.
You remain responsible for reviewing a professional's portfolio, pricing, scope of work, availability, booking conditions and suitability before making a final booking or payment.
Professionals are responsible for the accuracy of their profile, services, portfolio, pricing, experience, service areas, availability, business information, invoices and communications with customers.
A professional must only upload content that the professional owns or is authorised to use, and must provide services lawfully, professionally and in accordance with commitments made to customers.
YumeWed may review customer requirements and professional profiles using internal verification, operational or quality-control processes. These processes are intended to improve trust and relevance but are not a warranty, certification or guarantee of identity, quality, availability, outcome or future conduct.
YumeWed may match, assign or display professionals based on information such as role, service, location, budget, profile status, subscription status, availability or other operational criteria. Customers may also request a specific professional, but such a request does not itself confirm a booking.
Featured or promoted placement on the website is a visibility feature and should not be interpreted as a guarantee of results or superiority over every other professional.
Certain professional features may require a paid subscription. Plan price, duration, included features, monthly lead limits and other plan details are shown at the time of purchase or activation.
Where YumeWed stores a subscription snapshot, the commercial terms recorded for that purchase remain associated with that subscription even if the public plan is changed later, unless a lawful correction, refund, upgrade, mutually agreed change or other applicable adjustment is required.
Lead availability is not guaranteed. The number, timing and suitability of leads can vary by location, season, customer demand, category, verification results and other factors. A subscription is access to the stated platform features and limits; it is not a guarantee of a minimum number of bookings, revenue or conversions unless YumeWed expressly agrees otherwise in writing.
When a customer and professional agree to proceed, the parties are responsible for confirming the scope of service, event date and time, venue, deliverables, price, payment milestones, taxes where applicable, cancellation terms and other booking conditions.
YumeWed may provide invoice-generation and record-keeping tools. An invoice generated through the Platform reflects information entered or approved by the relevant issuer. Each issuer remains responsible for the correctness of its business, tax, banking, service and pricing information.
Where payment is made directly between a customer and a professional, YumeWed is not responsible for holding, reversing or guaranteeing that payment unless the Platform expressly identifies YumeWed as the payment recipient or payment intermediary for that transaction.
Cancellation and refund rights may differ depending on whether the payment relates to a YumeWed subscription, a professional's wedding service, an invoice, or another specific offering.
For professional-service bookings, the cancellation/refund arrangement agreed between the customer and the professional will apply, subject always to applicable law. For YumeWed-paid products or subscriptions, the terms displayed at the time of purchase and any applicable written refund policy will apply, subject to rights that cannot lawfully be excluded.
Users should retain quotations, invoices, payment proofs and written booking confirmations.
By providing contact information and using relevant features, you authorise YumeWed to send transactional and service-related communications necessary to operate your account or requirement, including registration, verification, lead, subscription, booking, invoice, security and reminder messages.
Where consent is required for promotional communications, YumeWed will handle such communications in accordance with applicable requirements and available preference controls.
You retain ownership of content you lawfully own. By uploading profile photos, portfolio images, descriptions, testimonials or other material to YumeWed, you grant YumeWed a non-exclusive, worldwide, royalty-free licence to host, reproduce, resize, display and use that content for operating, presenting and promoting your YumeWed profile and the Platform, for so long as reasonably necessary for those purposes.
You confirm that your content does not violate another person's copyright, privacy, publicity or other rights.
You must not:
The YumeWed name, logos, branding, Platform design, software, original graphics, databases, workflows and other YumeWed-owned materials are protected by applicable intellectual-property laws. Except as expressly permitted, you may not copy, modify, distribute, sell, reverse-engineer or commercially exploit YumeWed-owned materials.
YumeWed processes personal information required to operate the Platform, such as account details, contact information, requirements, professional profiles, lead activity, booking information and communications. Data handling is also subject to YumeWed's Privacy Policy and applicable law.
Users who receive personal data through YumeWed must use it only for legitimate Platform-related purposes and must protect it from unauthorised disclosure or misuse.
The Platform may use or link to third-party services such as payment services, email providers, cloud messaging, maps, social networks, analytics or external professional websites. Those services may be governed by their own terms and privacy practices. YumeWed does not control third-party systems merely because they are linked or integrated.
YumeWed aims to keep the Platform reliable and useful, but uninterrupted or error-free operation cannot be guaranteed. Maintenance, internet failures, third-party outages, browser/device limitations or other technical events may temporarily affect features.
To the extent permitted by applicable law, YumeWed does not guarantee that a customer will receive a particular response, that a professional will receive a particular number of leads or bookings, or that any wedding-service outcome will meet subjective expectations.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Subject to that principle and to the maximum extent permitted by law, YumeWed will not be responsible for indirect, incidental, special or consequential losses arising solely from dealings between independent customers and professionals, loss of anticipated business, missed opportunities, third-party conduct or events outside YumeWed's reasonable control.
To the extent permitted by law, you agree to be responsible for losses, claims or expenses arising from your unlawful use of the Platform, your breach of these Terms, your infringement of third-party rights, or false or misleading information supplied by you.
YumeWed may restrict, suspend or terminate access where reasonably necessary for security, fraud prevention, legal compliance, repeated policy violations, non-payment, misuse of customer data, material misrepresentation or conduct that may harm users or the Platform.
Where appropriate, YumeWed may investigate or request additional information before restoring access.
YumeWed may update the Platform and these Terms from time to time. The updated version will be published on this page with a revised "Last updated" date. Where a change materially affects existing rights or obligations, YumeWed may provide additional notice where appropriate or required by law.
These Terms are governed by the laws of India. The parties should first attempt to resolve disputes in good faith through written communication. Subject to applicable consumer-protection rights and other mandatory law, disputes will be subject to the jurisdiction of courts or forums having competent jurisdiction in India.
If you have a question about these Terms, your account, a transaction or a concern relating to the Platform, contact us using the details below.
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